Research Seminar "Cross-functional and Cross-organizational Integration in Logistics"
- The aim of the course is to externalize the student`s competence of conflict resolution in the cross-functional coordination by providing the theoretical framework of integration and conflict governance as well as to develop comprehensive skills applied to the practical problem solving.
- Also the aim of the course is mastering the skills of developing and implementing organization strategy, design and strategic management of logistics infrastructure of a manufacturing enterprise aimed at ensuring the competitiveness of the enterprise.
- Identify effective methods of cross functional coordination, including conflict resolution strategies
- Understand the theoretical framework, approaches, concepts, methodology of integration processes as well as conflict management
- Develop critical and analytical skills in terms of conflict evaluation;
- Analyze the cross-functional conflict areas originating in the cross-functional coordination and specify its characteristics as source, objectives, type of the conflict
- Apply knowledge of structural methods of conflict resolution in case studies.
- Coordination and Integration. Governance frameworkDefinition of coordination, definition of integration; connection between coordination and integration processes. Definition of supply chain integration (horizontal, vertical, loosely integrated – tightly integrated) Coordination in managerial framework: classical approach, POSDCORB principles; Fayol's principles of management; Follett's management theory
- Conflict governance: diagnostics1. Definition of conflict; 2. Characteristics of the conflict; 3. Approach to conflict in different psychological models; 4. Conflict Behavior, Conflict Management, and Conflict Resolution; CCB framework
- Cross functional coordination1. Definition of the cross functional conflict. 2. Dynamics of the conflict; the object and the subject of the conflict; 3. Reasons of the cross functional conflicts in departments; 4. Micro and microenvironment; 5. Choice of cross-functional tools of governance in uncertainty; 6. Challenges of sufficient coordination Task: create a supply chain strategy
- Conflict resolution governance1. Definition of conflict resolution; 2. Conflict strategies by Tomas-Killman, Follet, negotiations by Fisher; 3. Factors in choosing a strategy; 4. Role of logistics service in cross functional conflict mediation; 5. Model of escalation and expansion of the conflict; 6. Deutsch model of cooperation.
- Cross functional and cross-organizational coordinationThe practical usage of the theory, implementation of the knowledge in a role-play (modelling conflict) in terms of cross functional and cross organizational impact
- Key role of logistics on a manufacturing plantDefinition of logistics function on the automotive manufacturing plant. Role of logistics in the smooth functionality of production. Types of logistics at the production plant. Definition of external and internal logistics. Logistics costs
- Sales forecast, Production planning and Supply chain managementReasons of closed interaction of sales, planning and supply chain. Detailed description of production planning and supply chain functions. Domestics and international supply chains. Supply chain as the most important part of plant logistics. ERP systems.
- Transport logistics. Lead logistics provider roleTypes of delivery. Modes of transportation. Multimodal deliveries. International moves. Transit time. Inventory-in-transit. Container and bulk deliveries. Role of the ports. Relationships with shipping lines. Crossing borders. Quality of the delivery. Definition of lead logistics provider
- Finished product. Localization. Customs1) Process of passing-over of the finished product from off-line to finished product warehouse. Managing finished product warehouse. Systems, processes, features. Distribution of the finished product from the production plant. 2) Definition of localization. Localization as a key priority of Russian economy. 3) World trade. Customs law. Customs brokers. International classification of goods. Customs compliance
- Warehousing and Inventory management1) Own warehouse and external (rented) warehouse. Unloading, acceptance, sorting and decanting. 2) Definition of inventory. Inventory in days. Inventory turnover. Aged inventory. Shelf life. Managing obsolete inventory
- Lineside deliveriesDefinition of in-plant deliveries. Kanban system. Pull and push. Sequence deliveries. Warehouse management systems
- Packaging. Lean logistics1) Durable and expendable packaging. Pros and cons of usage durable or expendable packaging. Criteria for reliable packaging. 2) Definition of lean logistics
- Interim assessment (2 module)0.6 * Exam + 0.4 * In-class participation (exercises, case-studies, panel discussion)
- Boysen, N., Emde, S., Hoeck, M., & Kauderer, M. (2015). Part logistics in the automotive industry: Decision problems, literature review and research agenda. European Journal of Operational Research, 1, 107.
- Jaehn, F. (2016). Sustainable Operations. European Journal of Operational Research, 2, 243.
- Chen, X., Luo, Z., & Wang, X. (2019). Compete or cooperate:Intensity, dynamics, and optimal strategies. https://doi.org/10.1016/j.omega.2018.07.002
- Grazia Speranza, M. (2018). Trends in transportation and logistics. European Journal of Operational Research, (3), 830. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsrep&AN=edsrep.a.eee.ejores.v264y2018i3p830.836
- Perera, H. N., Hurley, J., Fahimnia, B., & Reisi, M. (2019). The human factor in supply chain forecasting: A systematic review. European Journal of Operational Research, 2, 574.