Кто читает:: Департамент менеджмента

Статус:: Курс обязательный

Когда читается:: 3-й курс, 1 модуль

Преподаватели

Макшеева Александра Дмитриевна

Смирнов Сергей Анатольевич

Full Syllabus

Abstract

Course surveys the management of operations in manufacturing and service firms. Variety activities, such as determining the size and type of production process, purchasing, planning and scheduling the flow of goods and the nature and content of inventories, assuring product quality, and deciding on the hardware and how it gets used, comprise this function of the company. The topics include introduction into process analysis, workforce issues, inventory management, quality and productivity, technology, and strategic planning, together with relevant analytical techniques

Learning Objectives

The aim of the course is to expand the students’ knowledge in the sphere of operational production functions
Develop initial skills in order to analyze production processes, human resources
Improve thinking skills, developing the process of decision-making
Develop skills of lean production and connected statistical tools
Exploit methods of performance operational measurements

Expected Learning Outcomes

The ability to suggest organizational and management decisions and to evaluate the conditions and consequences of these decisions
Developing entry-level skills of process analysis, workforce issues, inventory management, quality and productivity, technology, and strategic planning
Developing skills of the Lean Six Sigma methodology and related statistical tools at the green belt level of competency
Expanding knowledge of the operations function
Improving thinking skills used to enhance the business decision making process.
Mastering analytical techniques of measuring efficiency of operations
Providing an overview of operating decisions and practices in both manufacturing- and service-oriented firms

Course Contents

1. Operations strategy / Process Strategy determination
2. Design of Products and Services
3. Process and Product Quality
4. Aggregated Planning and Material Requirement planning
5. Lean manufacturing
6. Contemporary trends and Industry 4.0

Assessment Elements

Test
During the course would be provided 2 tests based on the material given in the lections, seminars and chapters of the book. The tests consists of 3 types questions: there are “multiple choice questions”, “yes/no questions” and “fill in the blanks questions”.
Final Test
During the course would be provided final test based on the material given in the lections, seminars and chapters of the book. The test consists of 3 types questions: there are “multiple choice questions”, “yes/no questions” and “fill in the blanks questions”.
Class activity
Each student can get a mark from 0 to 10 for the class activity. During the theoretical part of the course discussion, case solution, presentation students can be asked multiple questions or provide own comments.
Exam
The exam is given in the form of examination cards. 2 theoretical questions and 1 case will be given to be solved. The defense is in oral form. Quality and reliability of student’s answer is assessed by the Lecturer/Seminarist.
Presentation
All group of students should be divided into teams from 2-5 students. The presentation duration is 15 minutes and additional 15 minutes for the answering questions and discussion. Presentation should be in PDF format 15-20 slides and the WORD file 10 pages dedicated to the theoretical investigation, at least 1 practical case applicable to the topic of the presentation and conclusion over the topic, both files should be sent via e mail at least 24 hours before presentation. All students should be divided by equal proportion to the course syllabuses. The topics of presentation could not be repeated, it means each presentation should be dedicated to the individual topic.

Interim Assessment

2023/2024 1st module
0.04 * Class activity + 0.6 * Exam + 0.12 * Final Test + 0.08 * Presentation + 0.16 * Test

Bibliography

Recommended Core Bibliography

Ballou, R. H. (2012). Business logistics management : planning, organizing, and controlling the supply chain. Slovenia, Europe: Prentice-Hall International. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsbas&AN=edsbas.7F7B29C
Operations Management, 728 p., Slack, N., Chambers, S., Johnston, R., 2007

Recommended Additional Bibliography

Heizer, J., Render, B., & Munson, C. (2016). Operations Management: Sustainability and Supply Chain Management, Global Edition (Vol. Twelfth edition). Harlow, Essex: Pearson. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1419480
Supply chain logistics management, Bowersox, D.J., 2013

Бакалаврская программа «Международный бизнес и менеджмент»

Контакты

Operations Management