Delivered at:: Department of Business Informatics and Operations Management

Course type:: Compulsory course

When:: 3 year, 3 module

Instructor

Artemova, Diana

Full Syllabus Ask Question

Abstract

In the course the students will learn the methodology of analysis and design of business processes; they will acquire the skills of modeling of business processes in different notations; they will be able to apply the acquired knowledge and skills to solve practical business problems, including the problems of reengineering of business processes.

Learning Objectives

Mastering the methodology of analysis and design of business processes
Mastering skills of business process modeling in various notations
Development of competencies for solving business problems using the methodology of business processes analysis and design, as well as modeling tools

Expected Learning Outcomes

Knows the methodology of modelling, analysis and improvement of business processes
Apply business process definition and properties to describe processes
Able to model business processes in BPMN and IDEF0 notations
Know how to analyze business processes using models: identify bottlenecks, functional gaps, rational use of resources and mechanisms
Able to design business processes taking into account the identified problems and business needs
able to describe the basic concept of business process management

Course Contents

Introduction to company business architecture design and business process management
Goals, indicators, strategic maps
Modeling business processes in IDEF0
Modeling business processes in BPMN
Analysis of business process models
Business process reengineering

Assessment Elements

Current control
Current control is carried out in the form of tests based on the first five topics. Each test includes 10 questions. The tests can be taken only in class during seminars (via Smart LMS).
Project
The project is a group one and is performed in teams of 3-5 people. The distribution of teams is carried out by students independently. Each team receives a task from the lecturer. The project is carried out throughout the duration of the discipline in stages. There are 6 stages (project tasks) in total. Assignments are given by the lecturer after each topic. Assignments must be submitted via SmartLMS. Detailed instructions are provided to students during the course.
Exam
The final exam is a test with questions that cover the entire course. It is conducted online using the SmartLMS system.

Interim Assessment

2024/2025 3rd module
0.2 * Current control + 0.5 * Exam + 0.3 * Project

Bibliography

Recommended Core Bibliography

Business process management : theory and applications, , 2013
High performance through business process management : strategy execution in a digital world, Kirchmer, M., 2017
OCEB certification guide : business process management - fundamental level, Weilkiens, T., 2011
von, Rosing, Mark, et al. The Complete Business Process Handbook : Body of Knowledge from Process Modeling to Bpm, Elsevier Science & Technology, 2014. ProQuest Ebook Central, https://ebookcentral.proquest.com/lib/hselibrary-ebooks/detail.action?docID=1888539.
Свод знаний по управлению бизнес-процессами : BPM CBOK 4.0, , 2024

Recommended Additional Bibliography

Checking Business Process Evolution. (2019). https://doi.org/10.1016/j.scico.2018.09.007

Authors

Artemova Diana Igorevna
Васильева Татьяна Александровна

Bachelor’s Programme 'International Bachelor's in Business and Economics'

Contacts:

Analysis and Modeling of Business Processes