The participants of the program are supported by a local manager, who assists with major academic or organizational matters of the program. This person will be available 24/7 and will provide a full-range support:
· support for participants prior to arrival through facilitating the issue of visa invitations and advising on visa-related issues
· advise on registration, accommodation and related matters in advance of arrival;
· arrange for the Students to be met at the airport and to be paired with a student “buddy” to help with the ‘transition’ process (if needed)
· provide the Students with a 24/7 emergency number (i.e. for use in the event of physical attack, accident etc.) and advise on security issues
· support for participants on-site during classes and cultural program activities
· respond to pastoral care issues as they arise and will liaise with the academic coordinator as appropriate
However, we understand that the study abroad experience is closely linked with an opportunity to contact with local students and learn some Russian both formally and informally.
HSE St.Petersburg will do its best to accommodate the participants who will stay in the dormitory with Russian native speakers (Russian or CIS county students)
Those of the participants, who would like to stay in a guest family, will benefit from this opportunity as well, because we look for the most reliable guest families for you!
The participants will also have a group of local Buddies who will:
- Meet international students at the airport or train station, accompany them to the student dormitory and help them get with all-related matters;
- Show international students around the academic buildings and student dormitory, and point out nearby banks, post offices, grocery stores, shopping centers, entertainment and recreation facilities;
- Assist with finding classrooms, offices and other places the student may require in university buildings;
- Recommend cultural events and entertainment options (e.g. cinemas, theatres, museums, festivals, celebrations) outside those offered within the program;
- Be available to accompany international students on walks and outings;
- Help international students deal with administrative tasks (e.g. trips to the post office and various official establishments) or emergencies (e.g. to the hospital).